Privacy Policy

Here is the extended content based on the provided information:

Introduction:
At https://roofer-austin.localsolutionsonline.com, also known as Roofer-Austin (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are paramount. As a leading provider of roofing solutions, we understand the importance of maintaining trust with our customers, partners, and stakeholders. This Privacy Policy outlines our practices concerning the collection, storage, access, and processing of personal data in compliance with various privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more. Our commitment to privacy is unwavering, and we strive to provide a safe and secure environment for all individuals who interact with our services.

Scope:
This policy applies to all https://roofer-austin.localsolutionsonline.com website, applications, services, and products. This includes, but is not limited to, our roofing solutions, online platforms, and mobile applications. It’s essential to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies.

Processing Activities:
This policy governs interactions when you:

  • Use our applications and services as an authorized user
  • Visit our websites linked to this Privacy Statement
  • Receive communications from us, including newsletters, emails, calls, or texts/SMS
  • Interact with our customer service team or support agents

These interactions may involve the collection of personal data, which will be handled in accordance with this policy.

Personal Data Collection:
We collect various types of Personal Data, including:

  • Account Information: This includes your name, email address, password, and other identifying details.
  • Payment Information: We may collect payment card numbers, expiration dates, security codes, and billing addresses to process transactions.
  • Financial Information: This includes financial data such as income levels, credit scores, or transaction history.
  • Purchase Information: We collect information about your purchasing habits, including products purchased, quantities, and prices.
  • Mobile Device Identifiers: We may collect device IDs, IP addresses, and other unique identifiers to enhance user experiences.
  • Location Data: This includes geographic location data, such as latitude, longitude, or city/town information.
  • Feedback: We collect feedback, ratings, and reviews from our customers to improve services.
  • Social Media Information: If you interact with us on social media platforms, we may collect your profile information, posts, comments, and other publicly available data.
  • Product Information: We collect product-related data, such as purchase history, preferences, and usage patterns.

We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies.

Cookies:
We utilize cookies for improved user experience and analytics. Cookies fall into categories such as:

  • Strictly Necessary: These cookies are essential for the website’s functionality and cannot be disabled.
  • Preference: These cookies allow you to personalize your browsing experience, such as language preferences or display settings.
  • Analytics: These cookies help us understand how users interact with our websites and applications.

Users can control non-essential cookies through our Cookie Manager. This allows you to accept or decline specific types of cookies based on your preferences.

Retention and Deletion:
We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data to prevent unauthorized access, disclosure, loss, or misuse.

Security Measures:
We employ organizational safeguards and security measures to protect your Personal Data, including:

  • Encrypted communication: All data transmitted between our servers and users is encrypted to prevent interception.
  • Secure third-party processing: We engage with trusted third-party processors who adhere to strict security protocols to process personal data.

Children’s Privacy:
We do not knowingly collect Personal Data from children under 18 years of age. Our services are designed for adults, and we strive to provide a safe environment for all users.

Your Rights:
Depending on your geographical location, you have rights related to:

  • Access: Request access to your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Have your data deleted
  • Restriction: Limit the processing of your data
  • Portability: Obtain a copy of your data in a portable format
  • Objection: Object to the processing of your data
  • Non-discrimination: Not be discriminated against for exercising these rights
  • Filing appeals/complaints: Lodge complaints or appeal decisions related to data processing

To exercise these rights, contact our privacy team.

Changes to Policy:
We reserve the right to modify this Policy, and any changes will be posted on our website. We encourage you to review this policy regularly for updates.

Contact Information:
For inquiries, unsubscribe requests, or data-related questions, contact us via email at [email protected] or through written correspondence to the provided address.